After a long vacancy on the RBC Direct Investing website, the free educational seminars section looks like it has finally come back to life. For quite some time, the investor education seminars section has been more or less dormant and was pointing visitors to set up one-on-one sessions with its reps at investor centres. Recently, […]

Welcome to the Friday the 13th edition of the discount broker weekly roundup.  It’s been an exciting week in the markets as news of the widely anticipated Twitter IPO became official.  This week, I’ll provide some highlights of fee drops and deal announcements that took place, followed up by a couple of interesting forum on […]

Updated Sept. 20/13 September is here, and with it comes a number of deal extensions from Canadian discount brokerages.  Going into the home stretch of the calendar year, several factors might be at play that explain why there are more ‘extensions’ of deals than new deals appearing just yet. First, a number of financial firms […]

As September draws nearer, Canadian discount brokers are polishing up their websites and marketing campaigns to get ready for the increased activity in the stock markets that tends to happen at the end of the year.  This past week, there have been some notable updates in the homepages and advertising campaigns of a couple of […]

In part 1 of this series, we took a brief look at how self-directed investors typically access information about discount brokerage customer service and introduced Dalbar Canada’s research in this area.  Specifically, Dalbar’s Direct Brokerage Sales Effectiveness (DBSE) program measures the performance of client service teams at discount brokerages. In this part of our series, […]

This week’s discount brokerage update features the newly announced deal by BMO InvestorLine, a couple of great forum post on the Financial Webring Forum on Qtrade vs. RBC Direct Investing  as well as another article from The Globe and Mail about Canada’s best discount broker. Deals Getting Some Air Unlike a lot of deals that […]

When searching for the right discount brokerage, a lot of information can be obtained online about the pricing of discount brokerage accounts, commissions and services.  Some features, such as customer service, require more work to learn about. After knowing what it costs to be a client of a discount brokerage many self-directed investors value knowing […]

April’s discount brokerage deals and promotions heralds the return of unlimited trading by an unlikely character in the deals section – HSBC InvestDirect. This deal is in ‘celebration’ of HSBC’s recent award by Dalbar Inc for best customer service at a Canadian discount broker, an award that RBC Direct Investing had won for several years. […]

In part one of this series, we looked at the background of the Globe and Mail discount brokerage rankings as well as how they’re structured and who they’re targeted towards. In this next part, we take a detailed look at what the discount brokerage rankings are actually measuring and some interesting observations we made about […]

If you missed the first part of our J.D. Power & Associates Discount Brokerage Rankings series, read it here. The two main objectives of this section are to provide readers with: A look at the overall discount brokerage marketplace to see what, if any trends in investor satisfaction there are that matter to consumers A […]

Virtual Brokers Takes Top Spot The 2012 Globe and Mail Canadian discount brokerage rankings are out as of today with Virtual Brokers claiming the top spot and displacing the 6 year “reigning champ” of this survey, Qtrade (which came in second), by a razor thin margin. Becoming Globe and Mail’s top ranked brokerage, albeit barely, […]

Discount Brokerage Weekly Roundup This week provided an interesting lesson in activity fees handed out to one RBC Direct Investing client, covered via Global News here.  If you’ve got an account open that you’ve forgotten about, you may want to look closely at what you’re being charged by keeping the account open (you can check […]

Even though discount brokerages haven’t traditionally portrayed the most “fun and friendly” image, more and more of them are starting to become visible on social media sites such as Facebook and Twitter. While you (hopefully) won’t find those embarrassing pictures of a drunken night gone wild or an angry rant about a horrible boss, plugging […]

One of the first places that retail investors look to when thinking about choosing a discount brokerage firm is commission pricing. Pricing, however, isn’t as straight forward as the lowest price commission per trade.  When thinking about pricing, value is really what you as a potential or existing client are seeking.  After all, if you […]